Impact of Erp Systems on Small and mid Sized Public Sector Enterprises

ERP Systems are the most integrated information systems that cut across various organizations as well as various functional areas. It has been observed that ERP systems prove to be a failure either in the design or its implementation. A number of reasons contribute in the success or failure of an ERP systems. Success or failure of ERP system can be estimated on the basis of impact of ERP on that organization. In this paper an attempt has been made to study the impact of ERP systems in mid-sized Indian public sector organizations. For this study, two public sector companies namely PUNCOM and PTL located in northern India have been selected. Based on the model used to study ERP impact and thus the findings, various recommendations have been put forward to suggest a strategy so as to mitigate and manage such successful implementation.