issue 1 publication date 2018-06-01

• Investigating causal linkages and strategic mapping in the balanced scorecard: A case study approach in the banking industry sector
• A multi-objective optimization model for locating the distribution warehouses in the logistic network supply chain: A case study of Bonny Chow Co.
• A novel radial super-efficiency DEA model handling negative data
• Developing customer relationship management (CRM) processes using standard frameworks and MCDM techniques
• A statistical analysis framework for bus reliability evaluation based on AVL data: A case study of Qazvin, Iran
• A realistic perish ability inventory management for location-inventory-routing problem based on Genetic Algorithm