Researching the Co-Existence and Continuity of Standardization and Customization in Healthcare: A Response to Recent Commentaries

نویسندگان

  • Mark Exworthy Health Services Management Centre, University of Birmingham, Birmingham, UK
  • Russell Mannion Health Services Management Centre, University of Birmingham, Birmingham, UK
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The healthcare context is characterized with new developments, technologies, ideas and expectations that are continually reshaping the frontline of care delivery. Mannion and Exworthy identify two key factors driving this complexity, ‘standardization’ and ‘customization,’ and their apparent resulting paradox to be negotiated by healthcare professionals, managers and policy makers. However, whil...

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عنوان ژورنال

دوره 7  شماره 6

صفحات  572- 573

تاریخ انتشار 2018-06-01

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