اشرفی, انسیه
کارشناس ارشد مدیریت خدمات بهداشتی و درمانی
[ 1 ] - تأثیر سیستم مدیریت کیفیت بر میزان رضایتمندی کارکنان در بخش مراقبتهای ویژه تنفسی در بیمارستان شهید دکتر لبافی نژاد
Background: Quality management as an organizational strategy helps enhance hospital efficiency, effectiveness and productivity. This study aimed to examine the impact of quality management on employees’ job satisfaction at Respiratory Intensive Care unit, Labafijejad Hospital. Materials and Methods: A participatory action research was used for the intervention in 2013. A quality improve...
[ 2 ] - تأثیر مدیریت کیفیت بر کارایی بخش مراقبتهای ویژه تنفسی بیمارستان
Background and Aim: Quality management, as an organizational strategy, helps enhance hospital effectiveness and efficiency. This study aimed to examine the effect of a quality management model on the efficiency of the respiratory intensive care unit in Labafijejad Hospital, Tehran in 2013-14. Materials and Methods: This was a participatory action research conducted in the respiratory intens...
[ 3 ] - تأثیر مدیریت کیفیت بر رضایت بیماران یک بیمارستان: گزارش کوتاه
Background: Patient satisfaction is an important indicator of healthcare quality and effectiveness. Quality management as an organizational strategy enhances the quality of hospital services through continuously improving hospital structures and processes. This study aimed to examine the impact of quality management on patient satisfaction. Methods: A participatory action research was conduc...
نویسندگان همکار