سهرابی, زهره

[ 1 ] - شکاف کیفیت خدمات آموزشی: دیدگاه مدیران آموزشی، اعضای هیأت علمی و دانشجویان پزشکی

Background and Aim: Recognition of expectations and perceptions of customers is essential for quality improvement . The aim of this study was to determine the quality gap of educational services in the viewpoints of Tehran University of Medical Sciences (TUMS) educational administrators, faculty members and medical students. Materials and Methods: A cross-sectional study was carried out at TUMS...