“Human-in-the-loop” sensing or citizen sensing as a method for collecting, analysing, and mining information about events is becoming more mainstream. In this work, we aim to utilise the concept of citizen sensors but also introduce the theory of citizen actuation. Citizen sensors observe, report, and collect data – we propose by supporting these citizen sensors with methods to affect their sur...

The recognition that Web 2.0 applications and social media sites will strengthen and improve interaction between governments and citizens has resulted in a global push into new e-democracy or Government 2.0 spaces. These typically follow government-to-citizen (g2c) or citizen-to-citizen (c2c) models, but both these approaches are problematic: g2c is often concerned more with service delivery to...

Citizen science is a research practice that relies on public contributions of data. The strong recognition of its educational value combined with the need for novel methods to handle subsequent large and complex data sets raises the question: Is citizen science effective at science? A quantitative assessment of the contributions of citizen science for its core purpose--scientific research--is l...

Taking the means-ends approach to e-governance service quality the authors adopt the Parasuraman’s ‘Gap Model’ to evaluate the antecedents of service performance in an Indian context of government-to-citizen (G2C) service deployment under the national e-governance plan (NeGP) of India. This e-governance initiative in India has been implemented at multiple tiers of the government that integrates...

Editorial staff play an essential role as gatekeepers within professional journalism. Citizen journalism has the potential to depart from routine journalistic practices and allow for more democratic posting of unmoderated content. Nonetheless, many citizen journalism web sites do have an editorial staff and no existing research has explored the contributions of editors to citizen journalism web...

Citizens interact with government agencies through a variety of channels, e.g., front desk, telephone, website and e-mail. Regardless of these possibilities, they prefer the traditional channels like the front desk. Government agencies strive for a balance between service delivery resulting in customer satisfaction and cost efficiency in their operations. Through better use of the online servic...

INTRODUCTION: This paper investigates the determinants of citizen participation in community affairs and the role of citizen participation in the effectiveness of local government in decentralized systems of government. We have formulated two specific research questions: (1) What determines citizen participation? (2) Does citizen participation affect actual performance of local governments? For...

SOCIAL CHANGE AND CITIZEN INVOLVEMENT IN MODEL CITIES Margie Kaminsky Submitted to the Department of City and Regional Planning on May 17, 1968 in partial fulfillment of the requirements for the degree of Master of City Planning. The thesis examines citizen involvement and some of the possibilities for its operation within the framework of the national Model Cities program. "Social change" is u...