Service quality is often conceptualized as the comparison between service expectations and the actual performance perceptions. It enhances customer satisfaction, decreases customer defection, and promotes customer loyalty. Substantial literature has examined the concept of service quality, its dimensions, and measurement methods. We introduce the perceived service quality index (PSQI) as a sing...

Quality by design is a comprehensive program that begins with understanding user needs and continues through (but does not end with) monitoring customer acceptance. Management tools and processes such as ISO 9000 standards and the Food and Drug Administration Quality System Regulations exist to guide medical device manufacturers in quality practices. The goal is to deliver products acceptable f...

Robots operating in the open world encounter various different environments that can substantially differ from each other. This domain gap also poses a challenge for Simultaneous Localization and Mapping (SLAM) being one of fundamental tasks navigation. In particular, learning-based SLAM methods are known to generalize poorly unseen hindering their general adoption. this work, we introduce nove...

Objective: To determine the satisfaction level of patients towards the food quality. Study Design: Descriptive cross-sectional study. Place and Duration of Study: This study was carried out at Armed Forces Institute of Cardiology in Rawalpindi Pakistan from 3rd Nov 2014 – 30th Jan 2015. Material and Methods: A pretested questionnaire was used to determine the patients’ satisfaction level and pe...

In the field of earth observation (EO), continual learning (CL) algorithms have been proposed to deal with large datasets by decomposing them into several subsets and processing incrementally. The majority these assume that data are, first, coming from a single source, second, fully labeled. Real-world EO are instead characterized heterogeneity (e.g., aerial, satellite, or drone scenarios), for...

Achieving high quality health care against a background of continual change, increasing demand, and shrinking financial resource is a major challenge. However, there is significant international evidence that when clinicians use their voices and values to engage with system delivery, operational efficiency and care outcomes are improved. In the UK National Health Service, the traditional divide...

As new networks such as sensor and grid computing are developed, service providers, intermediaries, and users are exposed to an increasing number of contexts, which is a set of information that affects users’ behavior and value system in accordance with a network they belongs to. This paper proposes that citizens’ contextual data should be collected based on service quality, satisfaction, and t...

Neural networks, particularly the multilayer perceptron, have been used extensively in automated signal classification systems with classification accuracy as the figure of merit. Three important issues that can enhance the utility of these systems are (i) incremental learning, (ii) confidence or reliability measures and (iii) performance improvement through continual learning. This paper inves...