The introduction of Operational Excellence in the Maastricht University Medical Center (MUMC+) has been the first of its kind and scale for a university hospital. The policy makers of the MUMC+ have combined different elements from various other business, management, and healthcare philosophies and frameworks into a unique mix. This paper summarizes the journey of developing this system and its...

BACKGROUND There is a distinct difference between what we know and what we do in healthcare: a gap that is impairing the quality of the care and increasing the costs. Quality improvement efforts have been made worldwide by learning collaboratives, based on recognized continual improvement theory with limited scientific evidence. The present study of 132 quality improvement projects in Norway ex...

Formal quality-improvement (QI) projects require that participants are educated in QI methods to provide them with the capability to carry out successful, meaningful work. However, orchestrating a portfolio of projects that addresses the strategic mission of the institution requires an extension of basic QI training to provide the division or business unit with the capacity to successfully deve...

Nowadays, project selection is a vital decision in many organizations. Because competition among research projects in order to gain more budgets and to attain new scientific domain has increased. Due to multiple objectives and budgeting restrictions for academic research projects have led to the use of expert system for decision making by academic and research centers. The existing methods suff...

Successful software process improvement depends on the ability to analyze past projects and determine which parts of the process that could become more efficient. One typical data source is the faults that are reported during product development. From an industrial need, this paper provides a solution based on a measure called faults-slip-through, i.e. the measure tells which faults that should...

In the current volatile and demanding business environment, managers are so eager to demonstrate that their organizations are excellent which can mainly be achieved through continuous performance improvement. The most applicable and suitable tools that by the assessment of organizations shows how successful they are in the organizational excellence path is European Foundation for Quality Manage...

small farm landholdings couples with scattered plots have created a major challenge in agricultural development in iran. land fragmentation provides an appropriate strategy to overcome current problems in iranian farming systems. therefore, the purpose of this qualitative study was to shed light on development pathologies in terms of land rehabilitation, reconsolidation, and improvement in mian...

THE GROWTH OF CHRONIC WASTE 5.4 THE INITIATIVES OF THE 1980S 5.5 Lessons Learned 5.5 The Rate of Improvement Is Decisive 5.5 THE OUTLOOK FOR THE TWENTY-FIRST CENTURY 5.6 The Emerging Consensus 5.7 THE REMAINDER OF THIS SECTION 5.7 QUALITY IMPROVEMENT: THE BASIC CONCEPTS 5.7 Improvement Distinguished from Control 5.8 All Improvement Takes Place Project by Project 5.8 Quality Improvement Is Appli...

HYPOTHESIS Surgery residents can learn continuous quality improvement (CQI) principles within a structured curriculum and propose quality improvement projects. DESIGN Curriculum within a surgical residency program. SETTING A university surgical residency program with multiple hospital training sites. PARTICIPANTS Fifteen surgical residents during the dedicated research year. INTERVENTIO...