Systems thinking. Systems theory. The systems approach. All these concepts have in various guises been claimed as central to logistics management, since its dawning in the mid twentieth century. Such claims are the starting point of this dissertation, the purpose of which is to contribute to an increased understanding of systems thinking in logistics management research, both present and for fu...

Fierce competition in today’s global markets, the introduction of products with shorter and shorter design and life cycles, and heightened expectation of customers have forced business enterprises to invest in, and focus much attention on their supply chains. This, coupled with advances and evolution in the fields of information systems, communication and transportation technologies (for exampl...

The management of logistics projects is a well known part of management science. But until now, purely quantitative and “hard” project management techniques like the critical path method and the project evaluation and review technique have been dominant. With this main stream approach, only simply structured logistics projects can normally be managed. The few attempts to use case-based reasonin...

Over the last few years, the management of reverse logistics has become not only a growing reality for organizations (Rogers, Lambert, Croston & GarciaDastugue, 2002) but also a vector of competitiveness used by an increasing number of managers (Dowlatshahi, 2000). Daugherty, Richey, Hudgens, and Autry (2003), however, remind us that “reverse logistics has been described as going the wrong way ...

The changing business scenario in the logistics service market is affecting the development of relationships with customers and the continuous adaptation of service offering. In this context, knowledge management and intellectual capital are potentially successful assets for developing and improving competitive capabilities of logistics service companies. In order to supply more complex and kno...

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the use of third-party logistics (3pl) providers is regarded as new strategy in logistics management. the relationships by considering 3pl are sometimes more complicated than any classical logistics supplier relationships. these relationships have taken into account as a well-known way to highlight organizations' flexibilities to regard rapidly uncertain market conditions, follow core competenc...

This paper presents an agent-based simulation platform for evaluating management concepts in the domain of logistics. It is based on a discrete event simulator HIDES and extends it by adding a third layer, the management level. This management level comprises a management system including an agent community, where agents are in charge of the operational tasks in the logistics system. The manage...

Progressively firms give more importance to management of processes of return that supposed excess inventories, customer returns, obsolete inventories and seasonal products ,that is to say, to the processes Reverse Logistics (Srivastava & Srivastava, 2006). So it increases the need for information flexibility because this one helps to reduce uncertainty of these processes (Koste & Malhotra, 199...