This paper reports the progress of an attempt to examine how and why complex integrated IT infrastructures, such as ERP systems, impact firm performance. Based on emerging literature on agility, IT management and organizational theories, a conceptual model that describes a nomological network linking IT infrastructure characteristics, organizational culture, agility and firm performance is pres...

This paper examines how organizational structure affects behavior and outcomes, studying the performance of different types of venture capital organizations. We find a strong positive relationship between the degree of specialization by individual venture capitalists at a firm and its success. When the individual investment professionals are highly specialized themselves, the marginal effect of...

Despite evidence of a positive relationship between information technology (IT) investments and firm performance, results still vary across firms and performance measures. We explore two organizational explanations for this variation: differences in firms’ IT investment allocations and their IT capabilities. We develop a theoretical model of IT resources, defined as the combination of specific ...

Implementing knowledge management capability (KMC) effectively is becoming an important strategic issue for organizational success. However, our understanding about the underlying mechanism of KMC on firm performance is still limited. Based on the dynamic capabilities perspective, this study tries to explore how KMC (i.e., exploration KMC and exploitation KMC) affects firm performance through t...

Weuse laboratory experiments to explore merger failure due to conflicting organizational cultures. We introduce a laboratory paradigm for studying organizational culture that captures several key elements of the phenomenon. In our experiments, we allow subjects in “firms” to develop a culture, and then merge two firms. As expected, performance decreases following the merging of two laboratory f...

Managers and researchers would benefit from both an understanding of the organizational practices that result in more featured e-commerce sites and an understanding of the particular features that contribute to firm performance. A Web-based survey of 458 managers of business-to-consumer e-commerce revealed that two organizational practices CEO commitment and planning generally resulted in more ...

Complementary investment in information technology (IT) and organizational work practices enable a firm to respond strategically to competitive challenges. Specific combinations of these investments, as called for in organizational programs, are implemented in a coordinated manner to bring about a change more consistent with the external environment, resulting in improved firm performance. Whil...