نتایج جستجو برای: perceived quality of services
تعداد نتایج: 21238106 فیلتر نتایج به سال:
the aims of this paper are to measure the brand equity of e-banking services, and to improve the conceptualization of customer-based e-service brand equity. a pilot and a main study were conducted. the findings in this study support the model of customer-based brand equity in e-service. a pilot and a main study were conducted. this study used a sample of 130e-banking customers. from the interre...
word of mouth has become an important source of information affecting attitudes and behaviors of consumers. specially, in the area of services that quality of consumer beliefs plays an important role in their decision-making process. word of mouth is critical in services industries because intangible products cannot be evaluated before their consumption. current study aims to investigate influe...
Purpose: The purpose of this study is to assess the quality of services of Tabriz province's public libraries based on the users' perspective, using the Gap Analysis Model, LibQual. Methodology: This is an analytical survey. 19 public libraries are involved in this study. At the time of data collection, the number of members of Tabriz public libraries was 46,000. The sample size of this surve...
a significant problem in multicarrier communication systems is the necessity to reduce the value of papr (peak-to-average power ratio) of transmitting signal. in this thesis we study the effect of the system parameters such as coding and modulation types on papr and ultimate ber in a mc-cdma system. in this study we consider fading channel as well as the nonlinearity of transmitter’s amplifier ...
چکیده ندارد.
Background: The quality of services is a comparison of the customer´s perspective (expectations) with what it has received. If the expectations are more than perceptions, the quality of received services is not sufficient based on customer´s view which resulted in his/her dissatisfaction. The present study performed with the purpose of determining the quality of provided and excepted services t...
This study examines the factors influencing internet protocol television (IPTV) usage intention. Using Davis's technology acceptance model (TAM) and DeLone and McLean's model of information system success, this study investigates the effects of information system quality (information quality, system quality, and service quality) and media quality on IPTV use in terms of perceived usefulness, pe...
Given the immense importance of marital relationships in the quality of life, this research was conducted in order to investigate the relationships between marital adjustment and family functions with quality of life in women. The design of the current study was correlational. Seven hundred and thirty women were selected randomly among all women living in the province of Western Azerbaijan (Ira...
With this research I tested the hypothesis that individual preferences for specific ecosystem components and restorative environments are significantly associated with quality of life (QOL). A total of 379 human subjects responded to a structured 18-item questionnaire on topophilia and to the 26-item World Health Organization's Quality of Life (WHOQOL-Bref) instrument. Confirmatory factor analy...
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