Service is an intangible artifact. While manufacturing industry provides functionality through physical products they produce, what service industry provides through their services is experience and processes. How providers and users of a service interact with one another is a key to achieve a high quality service experience. During the service, a user needs to actively engage in the interactio...

Considering the autonomy of resources in the grid environment and based on the service-oriented thought, a resource management system for grid computing can be abstracted to a multi-agent system that consists of service requestor agents, service provider agents and service broker agents. For looking into the interaction characteristics of agents, the formal method is adopted. Firstly, we presen...

cloud computing is a new discussion in enterprise it. it has already become popular in terms of distributed technology in some companies. it enables managers to setup and run the intended businesses by avoiding excessive spending on computers, software and hiring expert staff, which proves to be cost effective. cloud computing also helps users pay for the it services without spending massive am...

The present article examines the interpersonal and intrapersonal antecedents and consequences of food offering. Food offering is one of the earliest biobehavioral regulatory interactions between parent and child. It ensures survival of the child who is fully dependent on food provision by others. The quality of these early interactions influences how people respond to situations later in life, ...

Ever since, in the early eighties, Inui and Carter published their classic series of articles on doctor-patient interaction analysis [1] and [2], there is a recurrent debate on the most adequate strategies for analyzing the often complex interactions between patients and their health care providers. At that time, patient-provider communication was usually examined by presenting frequencies of c...