eCommerce is an area where an Autonomic Computing system could be very effectively deployed. The growth of eCommerce has created demand for services with financial incentives for service providers. Revenues accrue if the admitted requests are processed within the specified deadline and costs are incurred if the admitted requests are not processed within the deadline. The number of requests to b...

Despite the fast growing economy, the rapid increasing internet usage and the strong purchasing power in Saudi Arabia, the evolution of E-Commerce remains slow in the country. The growth rate of ECommerce in Saudi Arabia is inconsistent with the growth rate of its economy, mobile usage, social media activity and internet penetration. Previous studies have shown what factors motivate or inhabit ...

This paper provides an in-depth analysis of selected important topics related to the quality assessment of ecommerce systems. It briefly introduces to the reader a quality assessment model based on Bayesian Networks and presents in detail the practical application of this model, highlighting practical issues related to the involvement of human subjects, conflict resolution, and calibration of t...

It is generally assumed that consumers in electronic shops feel more comfortable engaging in a dialog regarding their needs as opposed to inspecting detailed product features. However, empirical evaluations of needs-based recommender systems indicate that consumers are only confident about their buying decision if they can compare detailed information about product features. Ideally consumers s...

Emotion-oriented eCommerce is a new research field. Intelligent emotion recognition techniques based on modern mathematical models using computational intelligence are presented. Progression within this field of study is highlighted. The requirements for designing of intelligent emotion-oriented eCommerce systems are defined. A model for simulation of intelligent emotion-oriented eCommerce syst...