The unprecedented volume of data captured by modern hospitality firms during the co-production of the service experience can be used to create economic value. In this article we describe two frameworks grounded in the cross-disciplinary literature in information systems, strategy and marketing, that can help in conceptualizing future research directions in this area. In the first framework, the...

Memory-based versus algorithm-based processing While the automatic processing of numbers is widely accepted, the underlying mechanisms are still under discussion. The memory-based view states that automatic processing involves the retrieval of a single piece of information from memory (Logan, 1988). On the other hand, the algorithm-based view states that unconscious algorithms can be automatica...

We examine evaluation methods for systems that automatically annotate images using cooccurring text. We compare previous datasets for this task using a series of baseline measures inspired by those used in information retrieval, computer vision, and extractive summarization. Some of our baselines match or exceed the best published scores for those datasets. These results illuminate incorrect as...

Preprocessing is a preliminary step in many fields including IR and NLP. The effect of basic preprocessing settings on English for text summarization is well-studied. However, there is no such effort found for the Urdu language (with the best of our knowledge). In this study, we analyze the effect of basic preprocessing settings for single-document text summarization for Urdu, on a benchmark co...