With the development of electronic information technique, electronic ecommerce grows rapidly, including B2C electronic commerce company. The evaluation of customer value in B2C electronic commerce company is a multiple-criteria decision making (MCDM) problem with many quantitative and qualitative attributes. This paper proposes fuzzy analytical hierarchy process (FAHP) approach to evaluate cust...

Negotiation in traditional commerce is a complex communication process. Research in negotiation support for electronic commerce has focused on new negotiation protocols such as auctions. However, for peer-to-peer negotiations in business-to-business electronic commerce such protocols are inappropriate. In this paper we present a novel approach to the effective support of electronic negotiations...

Progress in research on developing a general-purpose formal language for business communications (FLBC) has been substantial. Key distinctions have been made, important concepts identified, and impressive prototypes implemented. The purpose of this paper is to present succinctly the basic elements of a complete (logical) theory for an FLBC. These elements include speech act theory, event semant...

Current Web-based electronic commerce systems are lacking in efficient electronic brokerage. Over the past few years significant research has been done in the area of electronic commerce, based on distributed object technology. Distributed object systems provide a key to building interoperable applications that can execute on a range of platforms. However, this new generation of electronic comm...

Electronic commerce on the Internet receives much attention now. The workflow management is regarded as an effective mechanism for managing those business processes behind the electronic commerce. But today’s workflow management model has many drawbacks in this field. This paper gives a novel workflow management model based on mobile agents for Internet electronic commerce. And its advantages a...

Over the last decade, commerce has experienced several major revolutions in size, structure, and competition. The importance of small and medium enterprises (SMEs) has become more important within this market structure. Electronic Commerce, commonly known as electronic marketing or e-commerce that consists of the buying and selling of products or services over electronic systems, is more profit...

What properties of money are important for electronic commerce? We argue that both transactional and privacy properties distinguish electronic commerce systems. We provide a quick overview of the history of money. We then consider privacy provided by different forms of money, and socially desirable disclosure of information as specified by legal reporting requirements. We classify electronic an...