Background Uganda Ministry of Health passed the Public Private Partnership for Health (PPPH) policy to strengthen the health system by leveraging strategic advantages of private healthcare providers [1]. The National Malaria program has gone further to develop a malaria case management strategy through a multi-stakeholder consultative process [2]. Makerere University School of Public Health (Ma...

BACKGROUND E-health is increasingly valued for supporting: 1) access to quality health care services for all citizens; 2) information flow and exchange; 3) integrated health care services and 4) interprofessional collaboration. Nevertheless, several questions remain on the factors allowing an optimal integration of e-health in health care policies, organisations and practices. An evidence-based...

conclusions performing quality improvement pattern such as organization’s excellence plan improves organizational climate of healthcare sectors, it can reduce nurses’ intentions to leave and retain human resources. background human resource is the most important factor of performance, success and better revelation of excellence goals of each organization. by performing excellence plan, healthca...

INTRODUCTION The distinctive characteristics of the German health system are medical progress and financial pressure-and this is especially true of the hospitals. These challenges must be met by strategic management instruments for quality assurance, and by reducing costs. PURPOSE This article presents the instrument "clinical pathway" (also known as "clinical treatment pathway") and describe...

background and purpose: to determine an appropriate financial model for the health system of iran, several studies have been conducted. but it seems that these studies were not comprehensive and further investigation is required. so to design a valid and enforceable mechanism, the study of policy interventions will be considered through consensus of all stakeholders. this investigation was done...

Customer service is increasingly being recognized as a source of competitive advantage. Determining customer needs accurately, meeting and exceeding them in a consistent manner is the key to the effective customer service. Companies should adapt a strategic, proactive focus on customer service based on understanding logistics process and designing logistics system to meet their needs. This ...