Despite international recognition of the importance of healthcare management in the development of high-performing systems, the path by which countries may develop and sustain a professional healthcare management workforce has not been articulated. Accordingly, we sought to identify a set of common themes in the establishment of a professional workforce of healthcare managers in low- and middle...

background: business process management systems (bpm) can automate all processes in an organization. these systems provide the possibility of identifying, modeling, deploying, implementing, function managing, integrating with other information systems, monitoring and improving an organization's business processes in a standard form. as far as the authors know, no related research has been ...

Reluctance to talk about corruption is an important barrier to action. Yet the stakes of not addressing corruption in the health sector are higher than ever. Corruption includes wrongdoing by individuals, but it is also a problem of weak institutions captured by political interests, and underfunded, unreliable administrative systems and healthcare delivery models. We ur...

Considering the growing recognition of the importance of patient engagement in healthcare decisions, research and delivery systems, it is important to ensure high quality and efficient patient engagement evaluation tools. In this commentary, we will first highlight the definition and importance of patient engagement. Then we discuss the psychometric properties of the patient engagement evaluati...

A recent trend in the literature has been to characterize healthcare activities in terms of complex systems theory. Complexity has often been loosely and variously defined, with meanings ranging from "not simple" to "complicated" to "intractable." In this paper, we consider various aspects of complexity and how they relate to modern healthcare practice, with the aim of developing research appro...

The accreditation and quality measurement and reporting systems in health care organisations are believed to influence patient safety and quality of care. In order to gain knowledge about the effects of these two systems, an holistic healthcare systems relationship model was recently constructed and a series of adaptive-control studies developed to explore relationships between segments within ...

Background: Today, in healthcare field that is changing rapidly, decision-makers encounter with ever-increasing inquiries on clinical and administrative information to realize customers’ legal and clinical requirements. Therefore, making decisions on healthcare has changed into a vital, complex and unstructured issue. The present paper mainly focuses on describing decisionmaking advantages, pos...

it is inevitable that healthcare workers throughout their careers will witness actual or potential threats to patient safety in the course of their work. some of these threats will result in serious harm occurring to others, whilst at other times such threats will result in minimal harm, or a ‘near miss’ where harm is avoided at the last minute. despite organizations encouraging employees to ‘s...