Firms are increasingly engaged in digitally enabled supply chain integration (DeSCI) with their supply chain partners to leverage each other’s resources and capabilities for achieving competitive advantage. However, how the top management’s perceptions of justice and behaviors in the supply chain influence the DeSCI are not well understood. Drawing upon the upper echelons theory, we investigate...

Despite a significant amount of theoretical and empirical attention, the connection between justice and trust remains poorly understood. Our study utilized Mayer, Davis, and Schoorman’s (1995) distinction between trustworthiness (the ability, benevolence, and integrity of a trustee) and trust (a willingness to be vulnerable to the trustee) to clarify that connection. More specifically, we drew ...

Exploring the relationship between procedural justice and citizen perceptions of police is a well-trodden pathway. Studies show that when citizens perceive the police acting in a procedurally just manner—by treating people with dignity and respect, and by being fair and neutral in their actions—they view the police as legitimate and are more likely to comply with directives and cooperate with p...

Although government intervention in economies has been widely debated lately, the extent to which government and market affect employees’ perceptions about their organization remains inadequately discussed. We took the initial steps to create measures of perceived government influence and perceived market influence, and examined how they might be associated with organizational politics and just...

Although fairness is critical to effective human resource management, little effort has been made to assess the role fairness plays in facilitating positive and preventing negative employee outcomes in government agencies. Using data collected through a survey of 764 professional employees from a large state agency, this study examined the relationship between perceived organizational justice a...

Executive Summary This report presents the results of a research project comparing defendant perceptions of fairness in the Red Hook Community Justice Center (Red Hook) and a traditional centralized criminal court. Nearly 400 defendants, who were seen at either Red Hook or the traditional court in summer 2005, took part in a survey comparing their perceptions of the treatment they received. The...

The decision of members in a knowledge-intensive team to withhold their knowledge may threaten the performance of the team. To address the problem of knowledge resource risk in project teams, we maintain that it is important to understand why team members choose to withhold their knowledge, conceptualized as knowledge-withholding intention. In line with the literature on effort withholding, the...

The soaring number of privacy breaches has prompted affected firms to learn how to effectively recover damaged customer relationships. In this study we develop and test a model that explains how online customer behavior is influenced by a firm’s recovery endeavors when privacy breaches occur. Drawing on a service recovery perspective, we integrate the notions of justice perceptions and psycholo...