This paper discusses grounding practices used on electric distribution systems above 600 Volts. In particular, the paper concentrates on the three-phase fourwire, multi-grounded neutral system that is extensively used in North America. The paper addresses the benefits of the multi-grounded power system and makes comparisons with other grounding system designs including ungrounded; three-wire si...

Many organizations embark on their knowledge management journey via a lessons learned program. This may entail establishing a lessons learned process for the organization to follow, as well as a lessons learned or best practices repository for ease of search and retrieval. Many of these lessons learned systems are ineffective due to a variety of reasons. This commentary will highlight some of t...

Taxonomies play an increasingly role in knowledge management, providing the basis on which to find and communicate knowledge, information and metrics. However, knowledge continues to evolve over time. As a result, taxonomies also need to continue to evolve. Two different evolved versions of a taxonomy for best practices, each based on the same original taxonomy were analyzed. This research inve...

Unexpected events and environmental impact not planned for are common during project implementation. This article explores how unexpected events are dealt with in projects using qualitative case study data from four different cases. Results show four different approaches to deal with unexpected events: innovative action, applying detachment strategies, setting up intensive meeting schedules and...

A survey of major issues with Enterprise Systems was administered within the State Government of Queensland, Australia and a subset of these issues mapped against Szulanski’s model of inter-firm best practice transfer stickiness (Szulanski, G. 1996. Exploring internal stickiness: Impediments to the transfer of best practice within the firm. Strategic Management Journal, 17(Special Issue), 27-43...

The detection and prevention of Risks Against Patient Safety (RAPS) are ever-increasing issues in health care. One aspect of the many measures taken against RAPS is the comparison of the actual care practice against descriptions of best practice given in clinical guidelines and protocols (CGPs). In order to perform such comparisons automatically, CGPs need to be modelled in a computer-executabl...

This work aims to assess human resource factors and best practices in small and medium enterprises (SMEs). The human resources (HR) components considered in this paper are organizational structure, personnel training and promotion, and organizational culture. To achieve the objective of this study a combination of inclusive literature review, visits, interviews, observations and a survey of 100...

Since they were first developed, lean methodologies have grown in importance and scope and have been applied in both manufacturing and service. However, determining how to transform a common manufacturing company into a lean one, as well as how to evaluate the future company, are challenges for both researchers and manufacturers. This paper presents a case study of a lean manufacturing implemen...

Zusammenfassung: Mit dem als Informationsmanagement und Identity Management fungierenden System TUGonline steht der Technischen Universität Graz seit Längerem ein mächtiges Werkzeug zur Verfügung, an das bis dato alle bedienstetenund studienrelevanten Systeme angebunden worden sind. Mittlerweile wird TUGonline mit der Produktbezeichnung CAMPUSonline an mehreren Universitäten in Österreich produ...