the purpose of this research is to evaluate the effectiveness of implementation quality management system (iso 9001:2000) in gas processing plants of national iranian gas company using balanced scorecard approach. more specifically, we chose the balanced scorecard framework to examine five well-known gas processing plants in national iranian gas company from four different perspectives in order...

In the public schools of many developing countries, numerous accidents and incidents occur because of poor safety regulations and management systems. To improve the educational environment in Saudi Arabia, the Ministry of Education seeks novel approaches to measure school safety performance in order to decrease incidents and accidents. The main objective of this research was to develop a system...

people always notice to other’s ideas and judgments about themselves. personnel also use different tactics of impression management in different situations, to reach their purposes in organization. one of the personnel's purposes is the improvement of the organization performance. performance measurement of an organization is the process of quantifying the efficiency and effectiveness of i...

Using the balanced scorecard approach based on sustainable development parameters is a powerful and useful methodology to evaluate the sustainable performance of organization or company. In this paper, a new approach based on sustainability balanced scorecard (SBSC) and multi criteria decision making (MCDM) approaches is developed for evaluating the performance of oil producing companies in Ira...

Balanced scorecard has proven to be a functional tool for large companies, however, smalland medium-sized enterprises (SME) have experienced it too complicated for their purposes. The aim of this research is to analyse the potential of simplifying balanced scorecard in order to acknowledge the practical realities of SMEs. The results of this study indicate that the viewpoints covered by balance...

Management theory and practice suggest a wide range of instruments used in organizations in order to measure performance, whether individual or organizational. The purpose of this paper is to mention some of these tools, with an emphasis on the balanced scorecard. Although numerous organizations have adopted the balanced scorecard as a means to increase organizational performance, few of them h...

The Balanced Scorecard is a work result measurement method that used by companies to improve executive performance so the knows more about extent of movement and development has been achieved. provides with elements they move from an “always finance” paradigm new model in which results become starting point for reviewing, questioning, learning strategic management. functions include; as tool de...

The balanced scorecard (BSC) initially developed by Kaplan and Norton, is a performance management system that should allow enterprises to drive their strategies on measurement and follow-up. In recent years the BSC has been applied to information technology (IT) and currently the first real-life IT applications are starting to emerge. In this article, it is shown how the IT balanced scorecard ...

Long term business success is highly dependent on how fast the business reacts on the changes in the market situation. Those who want to be successful need relevant, in-time and accurate information. Balanced Scorecard Simulator is a management tool that can be used efficiently in the processes of planning, decision and controlling. Based on the Balanced Scorecard concept the program combines i...