The purpose of this paper is to provide an enabler-based approach for a supervised self-assessment of operations excellence (OsE). Based on the latest approaches of excellence in operations from the literature as well as on the philosophy of the EFQM model, an OsE working definition was developed. In contrast to operational excellence (OE), which deals exclusively with the optimization of resul...

Introduction: human resource plays a very important role in the success or failure of a company. The weakness in conclusion of criteria of model EFQM (Employee's criteria and results) using FAHP method (Fuzzy Analytical Hierarchy Process) will be discussed here as Iranian organizations are usually weak in their results field. Method: the present study is an applied research. Procedure of doing ...

The main aim of the current study is to explore relationship between working capital (WC) and firm performance. We chose a sample 326 Czech firms, including 20 certified firms from EFQM (European Foundation for Quality Management) Excellence Model Albertina database. was taken three sectors: manufacturing, automobile, construction. employed two-step system generalized method moment (GMM) techni...

Positioning the organization in the strategic environment of its industry is one of the first and most important phases of the organizational strategic planning and in today knowledge-based economy has its importance been duplicated for higher education institutes as the centers of education, knowledge creation and knowledge worker training. Up to now, various models with diverse approaches hav...