This study examined the impact of four dimensions of diversity—tenure, age, sex, and race— on performance in 486 retail bank branches and assessed whether employee participation in the firm’s diversity education programs influenced these relationships. Data came from archives of the demographic composition of branches, an employee attitude–satisfaction poll, and branch performance assessed as p...

• International Management researchers often rely on surveys to collect their data. However, responses to survey questions can be biased by response styles, a respondent’s tendency to provide a systematic response to questions regardless of their content. Response styles vary across countries and individuals, but there is limited systematic research that investigates why they vary. • Our study ...

Disclosures. K. Oved, MeMed Diagnostics: Board Member, Employee and Shareholder, Salary E. Eden, MeMed Diagnostics: Board Member, Employee and Shareholder, Salary T. Gottlieb, MeMed Diagnostics: Employee, Salary R. Navon, MeMed Diagnostics: Employee, Salary A. Cohen, MeMed Diagnostics: Employee, Salary O. Boico, MeMed Diagnostics: Employee, Salary M. Paz, MeMed Diagnostics: Employee, Salary L. ...

Disclosures. K. Oved, MeMed Diagnostics: Board Member, Employee and Shareholder, Salary E. Eden, MeMed Diagnostics: Board Member, Employee and Shareholder, Salary T. Gottlieb, MeMed Diagnostics: Employee, Salary R. Navon, MeMed Diagnostics: Employee, Salary A. Cohen, MeMed Diagnostics: Employee, Salary O. Boico, MeMed Diagnostics: Employee, Salary M. Paz, MeMed Diagnostics: Employee, Salary L. ...