The integration of customer knowledge into innovation processes not only faces companies with many challenges but also opens up opportunities for new product development and fostering innovativeness. Past research describes a multitude of approaches and practical examples, which companies can refer to if they are willing to tap customer knowledge. With the emergence of social software and open ...

In the current economy, individual firms cannot possess all the knowledge that is necessary to compete. Hence, networking relationships become an important way through which firms can develop their potential by accessing to resources of other players. However, the networking strategies that companies implement can vary depending on the nature of their competitive conditions and on their specifi...

Companies that develop software have a pressure from customers to deliver better solutions, and to deliver solutions faster and cheaper. Many researchers have worked with suggestions on how to improve the development process; software process improvement. As software development is a very knowledge intensive task, both researchers and industry have recently turned their attention to knowledge m...