Alexander Serenko is a Professor at Faculty of Business Administration, Lakehead University, Thunder Bay, Canada. Nick Bontis is an Associate Professor at DeGroote School of Business, McMaster University, Hamilton, Canada. Abstract Purpose – The purpose of this paper is to investigate the impact of exchange modes – negotiated, reciprocal, generalized, and productive – on inter-employee knowledg...

BACKGROUND In a safety perspective, efficient knowledge management is important for learning purposes and thus to prevent errors from occurring repeatedly. The relationship between knowledge exchange among employees and safety behavior may be of particular importance in distributed organizational systems where similar high-risk activities take place at several locations. This study develops and...

A key question for managers in knowledge-intensive firms is how to encourage knowledge flows and new knowledge creation between individuals. Research has demonstrated that relationships are critical to knowledge exchange, yet we know little about the specific characteristics of relationships that affect access to different types of knowledge. Additionally, while prior research has focused on re...

The Chronobot/Virtual Classroom (CVC) system is a novel time knowledge exchange platform where any pair of users can exchange their time and knowledge. User profile that contains user attributes, preferences, and learning patterns serves as a primary basis to identify exchange partners and determine exchange rates. In this paper, we described the methodology to acquire knowledge about users i.e...