This essay, exploring the peer-to-peer collaborative atmosphere penetrating Wikivism, crowd-sourcing and open-source movement, identifies a new paradigm of public information as evolution toward Wiki-government. Citizen participants can collectively create public information via various platforms enabled by Web 2.0 technologies. Under the new participatory paradigm that a large number of indivi...

The ultimate question about the success of eGovernment depends on how citizens perceive its value. Understanding success in Information Systems (IS) is however a complex challenge made more difficult when set in the public sector environment. While private sector studies may focus on profitability efficiency, quality and reliability, public sector evaluation must combine these concerns with acc...

A critical element in the evolution of e-governmental services is the development of sites that better serve the citizens’ needs. To deliver superior service quality, we must first understand how citizens perceive and evaluate online citizen service. This involves defining what e-government service quality is, identifying its underlying dimensions, and determining how it can be conceptualized a...

Taxation has been suggested as a possible preventive strategy to address the serious public health concern of childhood obesity. Understanding the public's viewpoint on the potential role of taxation is vital to inform policy decisions if they are to be acceptable to the wider community. A Citizens' Jury is a deliberative method for engaging the public in decision making and can assist in setti...

the European Food Safety Authority (EFSA) published the results of a recent Eurobarometer survey report on consumers' risk perception in the European Union (EU) [1]. The report, commissioned by EFSA, is based on interviews with nearly 27,000 European citizens from 27 Member States. It highlights consumers' perceptions in the following areas (i) perceptions of food and food-related risks, (ii) c...

In Italy, public meeting webcasts are frequently adopted by local public administrations to support the “information provision” process. This is supposed to increase the citizens’ awareness and participation to public life. In the paper, the experience gathered from the design of both the architecture of a webcasting system and the “webcast’s production and distribution process” is presented. T...

Social frictions in major infrastructural projects are the motivation for the presented framework for the technical implementation of public participation in spatial planning processes. Although regulated by law, these spatial planning processes are often accused of disregarding the wishes and sensitivities of citizens. At the same time, this raises the question, how extensively classical forms...

The proliferation of the Internet allows citizens to communicate with public administration using various channels. The diversity of tools allows citizens to become more involved in the daily decision making of public administration, especially when it comes to local governments. However, these new methods of communication require efficient techniques for handling an ever growing flow of inform...