نتایج جستجو برای: quality analysis
تعداد نتایج: 3406778 فیلتر نتایج به سال:
Introduction: One of the problems of service unit managers is identifying actions and prioritizing them to improve service quality. The purpose of this study was to determine combining Quality House method and SERVQUAL analysis in quality of medical clinic services. Methods: This is a descriptive study. In this study, two statistical populations including Clinical Reference Society and Medical...
The aim of this study was to assess the environmental impact of socio-cultural practices on the water quality of River Ganga at the foothills of the Garhwal Himalayas in Uttarakhand State, India. The physico-chemical parameters that contributed to the temporal variation and pollution in the river were identified in this study. Principal component analysis (PCA) and Cluster analysis (CA) were us...
in this paper, we propose a sensitivity analysis for evaluating the effectiveness of recovery solutions in the case of disturbed rail operations. indeed, when failures or breakdowns occur during daily service, new strategies have to be implemented so as to react appropriately and re-establish ordinary conditions as rapidly as possible. in this context, the use of rail simulation is vital: for e...
due to the importance of “service quality and customerssatisfaction” subject, this study seeks to investigate and prioritize thefactors which are effective on service quality and customers satisfactionusing grey relational analysis (gra) method. in the case of statisticalpopulations with large sizes, none of the other methods can competewith gra from the viewpoint of calculation accuracy. the s...
nowadays enhancing critical thinking in learners is considered one of the foreign language teachers’ tasks due to its high position in foreign language classrooms. when it comes to selecting materials for language classrooms, there are obviously some criteria that teachers should apply. the present study aimed at a critical thinking based analysis of ten picture story books and ten folktales th...
an investigation into oral interaction in language classes: a conversation analytic point of view the aim of this thesis is to analyze the interaction between language teachers and students in english language institutes. this work is done in the context of yasuj city. learning another language, which is in most cases english, involves many variables. one of these variables is the linguistic...
امروزه کیفیت یک لغت شناخته شده در سراسر جهان است و بشدت مورد توجه مشتریان قرار گرفته است . از طرف دیگر مفهوم کیفیت به شکلی مطرح است که بیانگر نوع مدیریت یک سازمان می باشد و در واقع کیفیت جوهره مدیریت یک سازمان را بیان می کند، اینجاست که آنرا بعنوان سیستمی جامع و فراگیر می دانند که با مشارکت کلیه افراد در پی افزایش بهره وری و بهبود مستمر فرآیندها و فرآورده های سازمان و تامین نیازها و انتظارات حا...
Factor analysis of Post Study System Usability Questionnaire (PSSUQ) data from 5 years of usability studies (with a heavy emphasis on speech dictation systems) indicated a 3-factor structure consistent with that initially described 10 years ago: factors for System Usefulness, Information Quality, and Interface Quality. Estimated reliabilities (ranging from .83–.96) were also consistent with ear...
The CIQF has been used widely by researchers and practitioners for several years. In this paper we have identified a number of methodological issues in the process used to create the framework, in particular the predominant use of graduate students in data collection, the sample size for the statistical analysis techniques used, researcher bias in the four groupings of information quality dimen...
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