نتایج جستجو برای: quality analysis

تعداد نتایج: 3406778  

Journal: :Acta Crystallographica Section A Foundations of Crystallography 2011

Introduction: One of the problems of service unit managers is identifying actions and prioritizing them to improve service quality. The purpose of this study was to determine combining Quality House method and SERVQUAL analysis in quality of medical clinic services. Methods: This is a descriptive study. In this study, two statistical populations including Clinical Reference Society and Medical...

The aim of this study was to assess the environmental impact of socio-cultural practices on the water quality of River Ganga at the foothills of the Garhwal Himalayas in Uttarakhand State, India. The physico-chemical parameters that contributed to the temporal variation and pollution in the river were identified in this study. Principal component analysis (PCA) and Cluster analysis (CA) were us...

Journal: :international journal of supply and operations management 0
luca d'acierno department of civil, architectural and environmental engineering, federico ii university of naples, naples, italy antonio placido d’appolonia s.p.a., naples, italy mariisa botte department of civil, architectural and environmental engineering, federico ii university of naples, naples, italy mariano gallo department of engineering, university of sannio, benevento, italy bruno montella department of civil, architectural and environmental engineering, federico ii university of naples, naples, italy

in this paper, we propose a sensitivity analysis for evaluating the effectiveness of recovery solutions in the case of disturbed rail operations. indeed, when failures or breakdowns occur during daily service, new strategies have to be implemented so as to react appropriately and re-establish ordinary conditions as rapidly as possible. in this context, the use of rail simulation is vital: for e...

Journal: :shiraz journal of system management 0
seyyed javad iranban department of management, shiraz branch, islamic azad university, shiraz, iran somayeh mohammadi shiraz branch, islamic azad university, shiraz, iran

due to the importance of “service quality and customerssatisfaction” subject, this study seeks to investigate and prioritize thefactors which are effective on service quality and customers satisfactionusing grey relational analysis (gra) method. in the case of statisticalpopulations with large sizes, none of the other methods can competewith gra from the viewpoint of calculation accuracy. the s...

پایان نامه :وزارت علوم، تحقیقات و فناوری - دانشگاه شیراز - دانشکده ادبیات و علوم انسانی 1391

nowadays enhancing critical thinking in learners is considered one of the foreign language teachers’ tasks due to its high position in foreign language classrooms. when it comes to selecting materials for language classrooms, there are obviously some criteria that teachers should apply. the present study aimed at a critical thinking based analysis of ten picture story books and ten folktales th...

پایان نامه :وزارت علوم، تحقیقات و فناوری - دانشگاه یاسوج - دانشکده ادبیات و علوم انسانی 1392

an investigation into oral interaction in language classes: a conversation analytic point of view the aim of this thesis is to analyze the interaction between language teachers and students in english language institutes. this work is done in the context of yasuj city. learning another language, which is in most cases english, involves many variables. one of these variables is the linguistic...

پایان نامه :وزارت علوم، تحقیقات و فناوری - دانشگاه تربیت مدرس 1372

امروزه کیفیت یک لغت شناخته شده در سراسر جهان است و بشدت مورد توجه مشتریان قرار گرفته است . از طرف دیگر مفهوم کیفیت به شکلی مطرح است که بیانگر نوع مدیریت یک سازمان می باشد و در واقع کیفیت جوهره مدیریت یک سازمان را بیان می کند، اینجاست که آنرا بعنوان سیستمی جامع و فراگیر می دانند که با مشارکت کلیه افراد در پی افزایش بهره وری و بهبود مستمر فرآیندها و فرآورده های سازمان و تامین نیازها و انتظارات حا...

Journal: :Int. J. Hum. Comput. Interaction 2002
James R. Lewis

Factor analysis of Post Study System Usability Questionnaire (PSSUQ) data from 5 years of usability studies (with a heavy emphasis on speech dictation systems) indicated a 3-factor structure consistent with that initially described 10 years ago: factors for System Usefulness, Information Quality, and Interface Quality. Estimated reliabilities (ranging from .83–.96) were also consistent with ear...

2003
Michael Gendron Graeme G. Shanks

The CIQF has been used widely by researchers and practitioners for several years. In this paper we have identified a number of methodological issues in the process used to create the framework, in particular the predominant use of graduate students in data collection, the sample size for the statistical analysis techniques used, researcher bias in the four groupings of information quality dimen...

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