Introduction: Waiting time is one of the factors affecting patients' satisfaction with the quality of services, therefore, reducing the waiting time has an essential role in the improvement of services and clients' satisfaction. The present study was performed to study the client patients waiting time in referral restorative dentistry department of dental clinic using Six Sigma model. Method: I...

Letter to editor " Applying High-quality DNA Melting Curve Analysis in Identifying Staphylococcus aureus and Methicillin-resistant Strains "   Ramezan Ali Ataee   Professor, Department of Medical Microbiology, Faculty of Medicine, Hospital Research Development Committee, Applied Microbiology Research Center, System Biology, Poisoning Institute, Baqiyatallah University of Medical Sciences, T...

Background: Hospital, as one of the most important organizations for health promotion, requires efficient and effective human resources. Health information management staffs are responsible for storing, processing, and distributing information used to improve the quality of healthcare services. This study aimed to investigate the relationship between quality of work-life and productivity of hea...

Introduction: It is very important to use fundamental of total quality management in medical record department as a part of hospitals which their action has a tremendous affect on performance, evaluation, and upgrading the quality and quantity of health care activities in hospitals. The research were done with the idea of measurement of the rate of applying fundamental of total quality manageme...

Abstract Background and Objectives: Since internal evaluation is an effective procedure toward improving quality, universities should consider self-evaluation priority and pave the way for continuous quality improvement. To this end, department of physiology and pharmacology followed this approach for the first time to achieve the mentioned goal. Material and methods: In this descriptive-an...

  Abstract   Background and Aim: Especially in the case of Hospital services, quality assesment is an complicated and vague issue. For achieving this goal Multiple Criteria Decision Making methods help us. These studies aims to knowledge and prioritize quality indicators and rank selected inpatient wards in an elected hospital of Tehran university of medical science by using Analytical Hier...

Introduction: Departments are the major sub-system of university and quality improvement of the universities rides on the quality improvement of the departments. The researchers developed, implemented, and evaluated the appropriate components based on the results of self-assessment and external evaluation of institutional accreditation. Methods: In a case study on 32 departments of Medical Sch...

Background and Aim: Internal evaluation is one of the most effective educational assessment processes. Due to involvement of all educational department stake-holders, this evaluation has high efficacy and enforcement. Appropriate use of the findings of such evaluations improve educational quality. The aim of this study was to evaluate various aspects of education, research and facilities at the...