The automation of B2B processes requires a high level of interoperability between potentially disparate systems. We model such systems using software agents (as enterprise’s representative agents), which interact using ACL protocols. This paper presents, in the context of an Electronic Institution, an ontology-mapping service that enables the automation of negotiation protocols where the involv...

Why do nondemocratic regimes provide constituency service? This study develops theory based on a national field audit of China’s “Mayor’s Mailbox,” an institution that allows citizens to contact local political officials. Analyzing government responses to over 1,200 realistic appeals from putative citizens, we find that local service institutions in China are comparably responsive to similar in...

We begin by briefly considering the characteristics of smallholder farming and the way that service delivery lies at the heart of the small farm debate. A key issue here are the difficulties that smallholders face in accessing coordinated services for more intensive production and market access, and the way that these differ between staple food crop production, traditional cash crop production,...

the major objective of this article is to introduce the institution of ombudsman as one of the most common institutions in administrative law in many countries. having this goal in mind, in the first section, the authors endeavor to analyze the course of development of the institution of ombudsman, as well as its significance and functions. in the second section, they present a score of cases o...

INTRODUCTION There is controversy as to whether continuous passive motion (CPM) after total knee arthroplasty (TKA), which is the standard treatment, confers significant benefit with respect to outcome. The primary purpose of this study was to determine if CPM or slider-board (SB) therapy, used as adjuncts to standardized exercises (SEs) during the acute-care hospital stay, resulted in a reduce...

Introduction: Provide an insight into the on-going work in the Barcelona Demonstration Site of the European 6th framework EMILIA project (Empowerment of mental illness service users: Lifelong learning, integration and empowerment). Determine how this work bridges the gap between mental health users and the mental health institution. Aim: To demonstrate how the methodology of life long learning ...

Introduction: Quality of services extremely depends on how personnel have contact and interaction with the clients. Moreover, the personnel’s attitudes and their behaviors with the clients significantly affect clients’ perception of quality of services and consequently influence their satisfaction as well as their absorption to the services of an institution. This study intends to investigate t...