Enterprise systems are gaining interests from both practitioners and researchers because of their potential linkages to organizational and individual user’s productivity. However, there are few papers that investigate enterprise systems management and implementation issues based on the end users’ perspective with the cross-cultural mechanisms, although currently the enterprise systems involves ...

This article examines the question of innovation in a particular group of services, namely ‘assembled’ services, such as hotels, retailing and distribution, hospitals, theme parks, etc. These are complex services produced by combining a variable number of other constituent services. Drawing on findings from the economics of services and the economics of innovation, we begin by developing a simp...

This paper discusses the findings of the study that was aimed at establishing the effect of Competitive Intelligence, hereafter referred to as CI, on product and service innovations. A literature study revealed that CI and innovation are widely studied subjects, but the impact of CI on innovation was not well documented. CI has been widely acclaimed as a panacea to a lot of organizational probl...

today, innovation and change have been recognized as a necessity in organization, especially in manufacturing organizations of industrial societies. but in most developing countries, the role and importance of this subject has not yet been fully realized. roots of change management, certain concepts and studies done in innovation and change be investigated and analyzed. schools of individual pe...