This paper presents a review of various multi-criteria decision analysis techniques. The focus of this research is to identify suitable techniques to be used to assign weights between different factors that influence user acceptance of software technology in the healthcare industry. Three widely known methodologies used for identifying, classifying and evaluating various alternatives are briefl...

The Analytic Hierarchy Process (AHP) is one of the widely accepted and frequently used priority assessment methods. A number of studies, which employed the AHP method, have already been carried out in different domains to support their multi-criteria decision-making definitions and applications. However, few researchers have paid attentions to extract and represent the important concepts and th...

A method for environmental performance assessment is presented in this paper. The proposed method considers the procedure for environmental performance comparison of design alternatives as a multi-criteria decision-making (MCDM) problem. Integrated assessment model based on analytic hierarchy process (AHP) is presented for solving MCDM problem. An integrated environmental index (IEI) for chemic...

Abstract The Analytic Hierarchy Process (AHP) is one of the most popular methods used in Multi-Attribute Decision Making. The Eigenvector Method (EM) and some distance minimizing methods such as the Least Squares Method (LSM) are of the possible tools for computing the priorities of the alternatives. A method for generating all the solutions of the LSM problem for 3 × 3 and 4 × 4 matrices is di...

The aim of this article is to determine how to select raw material supply options for paper making factory. The decision-making is examined within the framework of benefits, opportunities, costs, and risks (BOCR). A hierarchy is used to prioritize the BOCR themselves are prioritized using the Analytic Hierarchy Process (AHP) ratings approach. A control hierarchy is then created and prioritized ...

The evaluation process of employee performance has been very vital and critical issue for companies that aim to reward employees for meeting their organizational goals and identify whether or not their objectives are met, and develop necessary action plans so that they can be achieved in near future. This selection process is so essential for companies due to the fact that wrong decisions may n...

In this paper we propose a multi-objective mathematical model to aid the marketing team of a company in customer service marketing. Customer reflects to the services provided by a company, and the reflections affect the profit of the company. Thus, the services can be evaluated by the customers to imply the company's performances. First, the services are purified based on the opinions of th...

Poor medication adherence among older adults is a widespread problem worldwide. As the population ages, design of smartphone management apps critical to improving adults. Taking an elderly reminder APP as example, this study proposes sustainable research method that integrates KANO model, Analytic Hierarchy Process (AHP), Quality Function Deployment (QFD), and PUGH decision matrix. The collects...

background the purpose of implementing a system such as clinical governance (cg) is to integrate, establish and globalize distinct policies in order to improve quality through increasing professional knowledge and the accountability of healthcare professional toward providing clinical excellence. since cg is related to change, and change requires money and time, cg implementation has to be focu...