This paper presents an approach to the application of Quality Function Deployment that brings together the models developed by Don Clausing (Enhanced QFD) and Akao. In this way, the proposed approach benefits from focusing, at the same time, at: parameter extraction, systematizing the decision taking process within its matrices (Enhanced QFD); and the identification of relationships among diffe...

Quality function deployment (QFD) is a widely used quality system tool for translating customer requirements (CRs) into the engineering design requirements (DRs) of products or services. The conventional QFD analysis, however, has been criticized as having some limitations such as in the assessment of relationships between CRs and DRs, the determination of CR weights and the prioritization of D...

Die BBE Handelsberatung GmbH vertreibt seit Jahren erfolgreich ein Excel-basiertes Tool für Unternehmensplanung und Controlling. Im Rahmen eines vom Bayerischen Staatsministeriums für Wirtschaft, Infrastruktur, Verkehr und Technologie geförderten Projekts, sollte dieses Tool zu einer Internet-basierten Lösung weiterentwickelt werden. Dabei war für BBE klar, dass man einen externen Partner brauc...

This paper presents the application of quality function deployment (QFD) to process analysis. QFD has been applied in various industries since the 1960s, but traditional QFD methodologies still have many limitations. An improved QFD framework is proposed, in which, customer requirements are identified through value engineering and strategic analysis. Process mapping using the IDEF methodology i...

In this paper, we first introduce Software Process Improvement (SPI) and Quality Function Deployment (QFD); then study theoretical model of SPI for CMM and CMMI based on QFD. Through the research, we hope to achieve three goals: first, to develop a method, based on QFD, for the integration and prioritization of requirements from multiple perspectives; second, to map process requirements, includ...

A wiki is a web based software which allows all visitors of a website to change its content by editing the site online in a web browser. With this key capability a wiki is an easy to use platform for collaborative working on (hyper-)texts. This paper is about the development of a wiki on QFD and all its aspects as the content of the website. The so called QFD-Wiki is not only on QFD, it is also...