background: starting sexual relations in early ages, diminution of family size and couple's delay for having babies in recent years have increased the length of using contraception methods and women need contraceptives for an average of more than 30 years. on the other hand, the tendency to use a contraceptive method like other tendencies depends on the general attitude to apply it and this mea...

ecrm (electronic customer relationship management) systems focus on using the web-site as the main interaction channel for businesses to simulate an old fashioned one-to-one direct relationship—high touch—with customers. the purpose of this paper is to propose a model for the relationship between ecrm and e-loyalty by conceptualizing that e-loyalty is influenced by e-satisfaction and e-trus...

OBJECTIVE To evaluate user satisfaction with psychosocial healthcare services. METHODS Qualitative and quantitative study conducted in psychosocial healthcare services in the states of Paraná, Santa Catarina and Rio Grande do Sul, Southern Brazil, in 2006. The study combined quantitative and qualitative methods. Quantitative epidemiological data from a cross-sectional study including 1,162 us...

The objective of this study was to develop a research model that examines direct effects of customer satisfaction and switching costs on customer retention as well as the moderating effect of switching costs on the relationship between customer satisfaction and customer retention on basic and advanced retail Internet banking users in Hong Kong. An online questionnaire was employed as the means ...

the purpose of this paper was to determine the factors affecting farmers’ satisfaction from water users associations (wuas) in the harran plain-turkey. the data used in this study come from a sample of 378 farmers among 23,204 in the şanlıurfa-harran plain. they were chosen via simple random sampling method and interviewed face to face. sampling was conducted in 52% of the settlements. to analy...

Blogs are currently very popular. Many website portals, such as Yahoo Blog, PChome Blog, and Sina, offer different functions and personal services to attract potential blog users, as this generates greater advertising income. Ensuring that users continue to use blog is important to the survival of these portals. Previous articles investigate the system functions and information quality of blogs...

This paper concerns the applicability of reputations systems for assessing Quality of Experience (QoE) for web services in Future Internet. Reputation systems provide mechanisms to manage subjective opinions in societies and yield general scoring of a particular behavior. Thus, they are likely to become an important ingredient of Future Internet. Parameters being under evaluation by reputation ...