OBJECTIVES To find answers in the literature to the questions if, why, and how consumer satisfaction with occupational health services (OHSs) should be measured. METHODS Publications about the concept of consumer satisfaction with health care and surveys of consumer satisfaction with occupational health care were reviewed. RESULTS For care providers, surveys of consumer satisfaction can be ...

Major elaborations on sustainable development relating to the general economic sphere of various issue-related areas. Surprisingly little explicit guidance presenting this topic from organizational side exists. To fill gap, paper attempts propose and verify concept a approach IT project management by involving client at stage choosing methodology. The research scope constitute projects, subject...

This study investigated a service learning programme (SLP), which was established by the Marketing Department at Cape Peninsula University of Technology (CPUT) in South Africa. The purpose SLP to provide community partners (small businesses) marketing services minimal or no cost granting undergraduate students opportunity practically apply theoretical communication teaching real-life business e...

Client satisfaction has become a substantial indicator to measure the quality of care provided clients in hospitals. Increasing services long-term benefits for both community and patients.