Performance Improvement is high on the agenda of most orga­nizations worldwide. A growing number improvement models are now available, and it necessary to adopt an approach earn attrac­tive organizational excellence performance. One such practice implement­ing EFQM Excellence model, which a self-assessment framework for determining strong weak points measuring areas improve­ment organization ac...

Independent from branch of business, size, structure or maturity organisations need a management system to be successful. A lot of leaders of SME search for a suitable organisational concept for their business. The EFQM Excellence Model including RADAR seems for many leaders too complex. To deliver the thoughts of the model and RADAR to the responsible managers an efficient method was developed...

introduction: in today’s world, organizations are attempting to achieve advantages and competitive results. understanding mutual interactions between organizations and using modern management techniques as well as modern management tools might have an influential effect on obtaining optimal organizational results. nowadays, one of the competitive advantages is applying the excellence models. th...