The present study aimed to explain the factors affecting the usage of electronic insurance in Iran insurance company and its operating strategies in Khuzestan province. The research method is descriptive-survey method, and data collecting instrument is questionnaire. The study population is consisted of 480 people of all staff and experts the sales network in Iran insurance company in Khuzestan...

purpose: to provide a model for measuring the services quality from the views of student as the main customer in e-learning institutions with regard to the special features of this university and e-learning approach. methods: in this study, after reviewing the literature on service quality in different areas, 42 main factors affecting the quality of e-universities service has been extracted and...

A Web service is a software interface that describes a collection of operations that can be accessed over the network through standardized messaging. Effective performance and quality measures of Web services on Web service electronic marketplaces should include both technical and business aspects and consider Web services as business services delivered through multiple channels. In this resear...

In today’s global economy, electronic business has offered great advantages to enhance the capabilities of traditional businesses. In order to satisfy the imposed requirement for businesses to coordinate with each other, electronic business partners are chosen to be represented by service agents. These agents need to understand each others’ service descriptions before successful coordination ha...

Interest is resurging in the problems relating to the quality of patient care. This paper provides a comparative perspective on this issue from a five-country physician survey conducted in Australia, Canada, New Zealand, the United Kingdom, and the United States in 2000. Physicians in all five countries reported a recent decline in quality of care and concerns with how hospitals address medical...

Our main motivation for identifying the metadata present in a collaborative editing service was to offer it through electronic commerce, as we have previously done some work in the definition of electronic commerce of services. In this work we focused in controlling complex services with the help of a workflow [1] for offering them through electronic commerce. We have also identified the metada...