There are several ways that economic units can become more efficient in energy use and reduce carbon emissions. Through re-engineering processes the development of a systematic approach to management resources, environment, individuals, achieve same results as their competitors by reducing costs increasing revenues, green aims prevent resources an unsustainable way. Taking comprehensive achievi...

The present study investigated approaches and techniques to enhance strategic management governance and decision making within the framework of a performance-based balanced scorecard. The review of best practices from strategic, program, process, and systems engineering management provided for a holistic approach toward effective outcome-based capability management. One technique, based on fact...

Seit Jahren befindet sich das Gesundheitswesen verstärkt im Wandel. Die Wettbewerbssituation von Krankenhäusern verschärft sich zunehmend und strategische und operative Wirtschaftsziele rücken in den Vordergrund. Betriebswirtschaftliche Konzepte wie die Balanced Scorecard sind im Bereich der Produktivitätsmessung entscheidende Instrumente, deren Potenziale allerdings erst durch eine qualitativ ...

abstract: background: depending on the importance of a good performance appraisal system to achieve organizational strategies, balanced scorecard technique provides a comprehensive foundation for interpreting and translating organization’s vision and strategy in a set of performance measures by regarding an overall view of organization in four perspectives included customer, internal processes,...

David Norton and I introduced the Balanced Scorecard in a 1992 Harvard Business Review article (Kaplan & Norton, 1992). The article was based on a multi-company research project to study performance measurement in companies whose intangible assets played a central role in value creation (Nolan Norton Institute, 1991). Norton and I believed that if companies were to improve the management of the...

While it has been established for many years that the management of Occupational Safety and Health (OHS) is carried out by means of management systems, the question of how to measure the performance and control of these systems is still current. Uncertainties related to their operation and the difficulty of gathering information about their level of performance makes control of performance vari...