Our goal is to be able to answer questions about text that go beyond facts explicitly stated in the text, a task which inherently requires extracting a “deep” level of meaning from that text. Our approach treats meaning processing fundamentally as a modeling activity, in which a knowledge base of common-sense expectations guides interpretation of text, and text suggests which parts of the knowl...

This paper describes how even a simple matcher, if it can detect simple relationships between statements in the knowledge base, will support many features that will make a knowledgebased consultation system appear to behave more intelligently. We describe three features that are useful during the knowledge acquisition phase (involving the building and testing of the knowledge base), and four fe...

In this paper, we describle a model that relies on the following assumption; ontology negotiation and creation is necessary to make knowledge sharing and KM successful through communication. We mostly focus on the modifying process, i.e. dialogue, and we show a dynamic modification of agents knowledge bases could occur through messages exchanges, messages being knowledge chunks to be mapped wit...

international knowledge base and network e ngage

In the information era, social software recently emerges as an effective tool for knowledge workers to collaborate and share knowledge. This article presents an analytical model in which a social software strategy is applied to complement an extant knowledge base to improve an organizational culture fit and achieve maximal profit. Capturing the mutual effects among social software, knowledge ba...

This paper reports a survey and case study research outcomes on the application of Data Envelopment Analysis (DEA) to the ranking method of European Foundation for Quality Management (EFQM) Business Excellence Model in Iran’s Automotive Industry and improving benchmarking process after assessment. Following the global trend, the Iranian industry leaders have introduced the EFQM practice to thei...

To move beyond the technology focus and adequately embrace knowledge, organisations need a working conceptualisation of knowledge. Within the literature, the dominant conceptualisation converges around the acknowledgement of tacit and explicit types distinctly. This paper argues that a more fundamental approach is necessary. The functional view is a theory on the nature of knowledge that serves...