Advances in information technology (IT) have increased the ability of organizations to collect and analyze intelligence to support decisions. Over the last two decades the concept of business intelligence (BI) and actual BI technologies have gained prominence. Recent studies provide evidence of increased organizational productivity as a result of BI systems use. There is little focus to date, h...

The effective use, preservation and creation of knowledge in design-type work processes is of vital interest for an enterprise. We present the CLOCKWORK approach to organizational learning which comprises a web-based toolset to structure, store and retrieve knowledge elements created during all phases of the product development. The examination and re-use of this knowledge base across different...

Knowledge Management (KM) is becoming a growing concern in management research and practice because of its role in determining firm innovation capability and in enhancing working life quality of knowledge workers. This requires, even for Small and Medium Enterprises (SMEs) the creation of a sustainable work organization in terms of configuration of organizational and Information and Communicati...

This paper increases scientific knowledge about developmental inter‐ ventions in inter-organizational processes by applying coordination theory. The interventions interfere intentionally with the process they aim to develop, reveal interdependencies between the participants, and coordinate their interaction for knowledge creation. The three elements of the developmental intervention are: (1) th...

Organizational learning requires individual learning. On the other hand individual learning has to interact in a dynamic social environment in order to contribute to organizational learning. This relationship between individual and organizational learning can be conceptualized as a spiral of knowledge creation (Nonaka and Takeuchi, 1995) where companies can turn into continuously learning organ...

This paper proposes the integration of The Competing Values Framework (Quinn 1984; 1988) with Nonaka and Takeuchi’s (1995) knowledge creation and conversion model. Conceptual parallels between the two models are identified and the interaction effects among dimensions are analysed. The resulting Organizational Knowledge Management Model should further understanding of the social and organization...

Knowledge has been recognized as a critical competitive asset and research about knowledge management (KM) has received increasing attention. However, knowledge has also been viewed not only as an asset, but as a process that includes acquiring, organizing, and communicating the knowledge of organizational members. Additionally, organizational culture has been shown to influence the behaviors c...