in recent years, the advancement of information and communication technologies and particularly rapid changes of mobile technologies lead to new applications and services. furthermore, the possibility of mobile service delivery will change its current applications. therefore, it is important to identify the user’s acceptance of mobile services; thus, it is necessary to determine the effective a...

accessibility to all levels of information technology has experienced rapid progress in recent years, particularly in the health sector. rapid penetration into this technology has led to changes in lifestyles and changes in the working procedures of institutions. in 2014, the number of internet users reached 3 billion, and this number is predicted to exceed 8 billion in 2018. statistics estimat...

The user’s interaction with internet information services is usually based on dealing with a graphical interface, but because of the improvements in speech technology over the last years more and more phone speech information services appear. In March 2004 the W3C published the VoiceXML 2.0 recommendation to bring the advantages of web-based development and content delivery to interactive voice...