background: hazardous chemicals, which give detrimental effect to the central nervous system, are widely used in the vehicle services industry. the use of vibrotactile perception threshold (vpt) as a screening tool for chemical exposure is new in developing country such as malaysia. therefore, this study determined the relationship between vpt and chemical exposure among vehicle service technic...

due to the adverse effects of obesity and overweight on health status of people, organizations that provide daily food aim for a healthy body mass index among their staff. the purpose of this applied randomized controlled trial (rct) was to study the effect of modifications in the food service section and nutritional intervention on the bmi of staff in an industrial center. in this applied rand...

martin powell makes the point that the death of the national health service (nhs) is constantly asserted without criteria. this article suggests that the nhs is many things, which makes criteria unstable. the alignment of interests in the structure of the nhs enables both overheated rhetoric and political strength, and that pluralization of provision might actually undermine that alignment over...

introduction: quality of services extremely depends on how personnel have contact and interaction with the clients. moreover, the personnel’s attitudes and their behaviors with the clients significantly affect clients’ perception of quality of services and consequently influence their satisfaction as well as their absorption to the services of an institution. this study intends to investigate t...

the primary focus of the present study is to review organization analysis models from the standpoint of marketing and to propose an appropriate model for information centers and entities. a detailed literature review is made concerning marketing concepts, principles and services with respect to information organizations. the second stage deals with review and study of information entities, thei...

Service level agreement (SLA) is a powerful tool to formalize the negotiation and agreement between the service provider and service seeker with the scope of service quality characteristics, compensations and tariffs. The service quality description is the main part of a SLA which can be characterized by the use of suitable and feasible quality of service (QoS) parameters. Determining suitable ...