Rapid evolution in technology and the internet brought us to the era of online services. E-commerce is nothing but trading goods or services online. Many customers share their good or bad opinions about products or services online nowadays. These opinions become a part of the decision-making process of consumer and make an impact on the business model of the provider. Also, understanding and co...

Background: Entrepreneurship plays an important role in the development of any country. Entrepreneurship is seen as the driving force behind economic development and the identification of opportunities and the use of resources, and entrepreneurs are those who, by recognizing opportunities, ensure success in manufacturing, business, and services. However, it should be noted that the criterion fo...

small business and entrepreneurship play critical role in stimulating economic activity, creating jobs, alleviating poverty and uplift living standards in africa. it is widely accepted that the micro and small enterprise (mse) sectors have the potential to provide a livelihood for a considerably large number of poor rural and urban women in ethiopia. women account for the larger share of the in...

This article investigates the competences deemed necessary both at top managerial and individual levels for the successful adoption and assimilation of business-to-business e-services in small and medium size enterprises. To this end, an in-depth case study of a business-to-business e-service system, a Web-based travel reservation system, was conducted. The results show that three main competen...

introduction: internet searches suggest people need to check the appropriate and correct information in the field of health. meanwhile, due to the rapid growth of new technologies such as mobile technology, which today is universally accessible to all members of society, has been created a new  and  appropriate channel to offer health services that use this technology to propose best value tail...

Web-based self-service systems (WSSs) are increasingly leveraged for the delivery of after-sales information technology (IT) support services. Such services are offered by IT service providers to customer firms and increasingly involve business partners. However little is known of the challenges faced by IT service providers as a result of the involvement of the other firms and their employees ...

The financial assistance of the Department of Labour (DoL) towards this research is hereby acknowledged. Opinions expressed and conclusions arrived at, are those of the author and are not necessarily to be attributed to the DoL. [The figures and tables at the bottom of this document] Purpose – To define a framework for access control for virtual applications, enabled through web services techno...

An increasing number of Original Equipment Manufacturers (OEM) are realizing that their products, earlier the foundation of their success, no longer stand alone in satisfying customer requirements. Customers now demand integration of services and bundling as well as increased active participation of OEMs during the use phase. Ericsson, a Swedish multinational OEM of communications technology an...