This paper presents the first empirical investigation into the effect of e-shopping on subjective well-being. The analysis relies on an Italian nationally and regionally representative dataset from Italy (n = 4,130) drawn from the 2008 wave of the Survey of Household Income and Wealth (SHIW) carried out by the Bank of Italy. Probit, OLS regressions and instrumental variables estimates show that...

This research examines the relationships among four dimensions of experiential value (aesthetic, playfulness, service excellence and efficiency), consumer satisfaction, and e-loyalty in an e-shopping setting, along with the moderating role of shopping behavior category. Structural equation model and multiple regression analysis are used to test the hypotheses. The results indicate that extrinsi...

Servicescape is one of the differentiation strategies by which general shopping malls can attract customers. By investigating Internet shopping malls from a viewpoint of environmental psychology, this study tries to expand the subject of servicescape, previously used to address physical spaces, into the Internet. An analysis of 490 questionnaires found that all of the four aspects of e-services...

The Internet has engendered a new type of commerce, commonly referred to as electronic commerce, or eCommerce. But despite the phenomenal growth of eCommerce, the vast majority of transactions still take place within the realm of traditional, physical commerce. Pocket BargainFinder is a handheld device that seeks to bridge the gap between electronic and traditional commerce. It represents one o...

This study is motivated by the premise that online consumers can make a purchase at any time of day if they have even a tiny time slot along with Internet access. Given the increased shopping time flexibility, we first examine the patterns of online purchase timing at an online shopping mall handling diverse products (e.g., Amazon.com). The results show (1) the breakdown of purchase timing regu...

Online perceived risk is an important issue in e-commerce. As China has a large Internet shopper population and online consumer spending continues to increase, better understanding Chinese online shoppers’ perceived risk and risk reduction strategies becomes particularly relevant. However, research in the Chinese context is limited. Given this reality, the purpose of this study is to (1) identi...

Price wars are often used to promote products by competitors in the same business field. A price war started by 360buy.com in August 2012 has again aroused public concern and debate about price wars in China. In the short run, price wars are good for Internet customers to get products at lower prices and good for big e-commerce companies to enhance their corporate image. However, some behaviors...

The Internet has developed into a new distribution channel and online transactions are rapidly increasing. This has created a need to understand how the consumer perceives online purchases. The purpose of this dissertation was to examine if there are any particular factors that influence the online consumer. Primary data was collected through a survey that was conducted on students at the Unive...

Software agents help automate a variety of tasks including those involved in buying and selling products over the Internet. Although shopping agents provide convenience for consumers and yield more efficient markets, today’s first-generation shopping agents are limited to comparing merchant offerings only on price instead of their full range of value. As such, they do a disservice to both consu...