Working capital management (WCM) is one of the most important decisions for all firms. The main components WCM are days sales outstanding (DSO), inventory (DIO), payable (DPO), and cash conversion cycle (CCC). Using a sample 332 Czech firms, including 20 certified firms from EFQM (European Foundation Quality Management) Model, current study explored effects on firms’ profitability. We used two ...

introduction: human resource plays a very important role in the success or failure of a company. the weakness in conclusion of criteria of model efqm (employee's criteria and results) using fahp method (fuzzy analytical hierarchy process) will be discussed here as iranian organizations are usually weak in their results field. method: the present study is an applied research. procedure of doing ...

High profitability and customer satisfaction are of supreme importance for any business. To achieve both objectives, an organisation must design a structured approach. To achieve profitability, organisations look to principles of lean manufacturing and techniques such as EFQM, business excellence. This paper reviews such methodologies across different industries, comparing techniques and elemen...