The selection and implantation of sufficient and appropriate continuous improvement strategy are the key success factors for improving firm performance and enhancement of competitive advantage on manufacturing industries. As a result special role are given to Continuous improvement programs such as Supply Chain Management (SCM), Six-Sigma, Total Quality Management (TQM), Kaizen, Just-in-Time (J...

Growing environmental concerns have motivated businesses to carefully assess the environmental impact of their products and services at all stages of a life-cycle. Reverse logistics plays an important role in achieving ‘‘green supply chains’’ by providing customers with the opportunity to return the warranted and/or defective products to the manufacturer. An efficient reverse logistics structur...

ŠKAPA RADOSLAV. 2014. Formalized Planning and Its Connection With the Development of Reverse Logistics: the Case of Services. Acta Universitatis Agriculturae et Silviculturae Mendelianae Brunensis, 62(4): 749–755. The best-in-class companies are able to retrieve 64 per cent of the original value of reverse fl ows, whereas it is only 12.5 per cent in average companies. Thus, reverse logistics is...

In the last two decades, product recovery systems have received increasing attention due to several reasons such as new governmental regulations and economic advantages. One of the most important activities of these systems is to assign returned products to suitable reverse manufacturing alternatives. Uncertainty of returned products in terms of quantity, quality, and time complicates the decis...