Mawl is a language and compiler for programming form-based services in a deviceindependent manner. PML is a markup language and middleware for controlling and programming various interactive voice response (IVR) platforms using standard web infrastructure. The combination of Mawl and PML allows the creation of interactive services that users can access via a web browser or telephone. The abilit...

The Language Grid, recently proposed by one of the authors, is a language infrastructure available on the Internet. It aims to resolve the problems of accessibility and usability inherent in the currently available language services. The infrastructure will accommodate an operational environment in which a user and/or a software agent can develop a language service that is tailored to specific ...

Service creation on extensible routers requires a concise specification of component-based network services to be deployed and extended at node runtime. The specification method needs to cover the data-flow oriented nature of network services with service-internal control relations. Hence, it needs to provide the concept of functional service composition that hides the complexity of a distribut...

72 Published by the IEEE Computer Society 1089-7801/09/$25.00 © 2009 IEEE IEEE INTERNET COMPUTING S oftware systems built on top of serviceoriented architectures (SOAs)1 use a triangle of three operations — publish, !nd, and bind — to decouple roles participating in the system. Publish and !nd put requirements on the service registry and the interface de!nition language. To publish services, an...

The big promise of service-oriented computing is the ability to form agile networks, i.e. networks of loosely-coupled participants that cooperate by dynamically discovering and invoking each other’s services at run-time. The major prerequisite for this promise to be redeemed is an appropriate semantic service description. In this paper, we identify requirements towards such a service descriptio...

Various approaches in service engineering are based on service markets where brokers use service matching in order to perform service discovery. For matching, a broker translates the specifications of providers’ services and requesters’ requirements into her own specification language, in order to check their compliance using a matcher. The broker’s success depends on the configuration of her l...

The issue of language barriers is particularly critical during intercultural service encounters for ESL (English as a Second Language) customers. Customers may struggle to communicate what they want or even get necessary information regarding products or services. Through a qualitative study, based on a grounded theory approach, this study identifies issues that concern ESL customers in intercu...

We claim that a key component of effective Web service composition, and one that has largely been ignored, is the consideration of user preferences. In this paper we propose a means of specifying and intergrating user preferences into Web service composition. To this end, we propose a means of performing automated Web service composition by exploiting generic procedures together with rich quali...