The information technology (IT) environment has exhibited ever-higher levels of volatility in recent years, making it more difficult for managers to assess the value created by their decision-making processes. This paper describes an emerging paradigm of strategic options that integrates strategic and financial analysis.

The paper reported and conceptualized the strategic planning process and rationale behind the introduction of a customer relationship management (CRM) project. Based on the differentiation between core competencies and commodity processes, a case study, focusing on the setting up and management of a customer services call center, is conducted to examine how managers evaluate options available t...

This paper studies collective decision-making with interdependent valuations, where, unlike the extant literature, the committee cannot commit to a majority rule, necessitating it to be ex post optimal or “time-consistent”. We find that (1) a majority rule is timeconsistent if and only if the expected number of affirmative votes it generates is approximately the rule itself; (2) the preference ...

Drawing on the conceptual foundations of feedback and behavior modeling we investigate the effects of managers’ coaching intensity on the performance of those they supervise, at multiple levels of an organizational hierarchy. Data from 328 sales associates reporting to 114 middle managers, and 93 middle managers reporting to 32 executive managers are used to test the research hypotheses. Using ...

background and objective: today is the world of organizations, and to improve their performance, productivity and effectiveness, the competent and committed employees are required. several variables including managerial and organizational factors can affect organizational commitment. hence, we aimed to correlate between demographic variables and organizational commitment of the nurses. material...

In today’s competitive market environment, pharmaceutical companies have learned that improving supply chain performance is critical to maintain competitive advantages. Forecasting, planning, procurement, financing, stock levels, and marketing strategies are some of the areas in which managers have to decide about them and balance their enter-related effects simultaneously, to achieve organizat...

This paper reports the results of a study that attempts to assess the effects of decision making circumstances focusing mainly on the approaches applied and the managerial skills and capabilities the decision makers built on during concrete strategic decision making procedures. The study was conducted in California between September 2005 and June 2006 and it was sponsored by a Fulbright Researc...

This paper develops a model to understand the influence of relationship bondings on the structure of trust between partners in American-Mexican strategic alliances. Results showed that American partners perceived structural and social dependency from their Mexican counterparts as building the cognitive component of trust negatively. Mexicans perceived that higher level of social bondings reflec...

In the global economy, knowledge has become a key asset in organizations; thus, Knowledge Management (KM) has emerged as a major issue that managers must deal with. However, implementing KM is becoming more complicated. Practitioners must assess complex and confusing situations, initiate KM, identify the causal relationships between problems, make appropriate decisions, and guarantee that the r...