IT offshore outsourcing means using an offshore provider to handle some of an enterprise’s IT work. Offshore outsourcing now has a track record, so it has become an option that IT leaders need to consider. But the practice has raised the issue of how to manage expertise dispersed across sites. Both clients and providers now realize that knowledge management is an important contributor to succes...

Behavioral risks such as shirking and misappropriation of information assets are more prominent in offshore software development context and could adversely affect offshore outsourcing success. This paper studies the moderating effects of different relational norms on the link between behavioral risks and offshore software development success. We focused on three major modes of relational norms...

Aimed at the practical requirement of tubular joint welds inspection of offshore platform structures, the ultrasonic phased array inspection algorithm for offshore platform structures is proposed in this paper, and the ultrasonic phased array inspection system for offshore platform structures is developed. The experiment of tubular joint model is performed with the ultrasonic phased array inspe...

Companies in developed economies are now accustomed to use offshore IS services to develop and maintain software, and an increasing number of specialist offshore services firms exists to meet the demand. These include systems integrators whose origins are in developed economies, and ‘pure play’ offshore IS providers that originate in countries where the cost of IS labour is relatively low. Both...

In recent years there has been considerable development in the area of system reliability assess-ments of offshore structures except for jack-up platform. However, since the reliability of jack-up platform is acrucial aspect with regard to the safety of the structure during its service time and possibly beyond the predictedlifetime, there is significant demand from the offshore indu...

This paper describes an in depth analysis of successful and unsuccessful offshore custom software development (CSD) projects. Offshore projects tend to be unsuccessful, because physical, time, cultural, organizational, and stakeholder distances negatively influence communication and knowledge exchange between onshore and offshore project team members. The success rate of 19 offshore CSD project...

The application of enhanced oil recovery (EOR) in offshore oil fields has received significant attention due to the potentially enormous amount of recoverable oil. However, EOR application offshore is in its very early stage due to conditions that are more complex than onshore oil fields, owing to the unique parameters present offshore. Therefore, successful EOR applications in offshore oil fie...

Customer relationship management (CRM) refers to a firm’s activities for establishing and maintaining relationships with its customers. Outsourcing refers to a firm’s contracting with another firm to perform activities that were erstwhile performed within the firm. The emergence of a low cost, high speed, global communication network and information processing network has enabled an increasing ...