This paper contributes to the discussion on contingencies of process innovations by focusing on and introducing organizational-level constructs of climate for initiative and psychological safety. We argue that process innovations, defined as deliberate and new organizational attempts to change production and service processes, need to be accompanied by climates that complement the adoption and ...

Service Digitization is a key means by which organizations derive value from their IT investments. We theorize that Service Digitization consists of two underlying dimensions – Extent of Digitization (EoD) and Range of Digitization (RoD), which present a trade-off scenario for a resource-constrained firm. We examine the firm performance implications of EoD and RoD and identify Human Capital Int...

Why do manufacturer-owned car lessors lose so much money on leases, despite having proprietary information unavailable to other lessors? This paper explores how conflicts in organizational focus within vertically integrated firms can hurt subsidiary performance. To examine this, I identify the differences between the reaction of the captive leasing subsidiaries of automobile manufacturers to pr...

Value derived from IT in terms of its impact on performance is contingent on the presence of many other synergistic factors. This paper provides a comprehensive analytical survey of research literature about different complementary organizational assets that when coupled with IT can lead to higher firm performance. It attempts to provide a useful list of organizational variables that should be ...

This research studies information technology (IT) business value by examining complementarity effects between organizational culture and dynamic IT capability on firm performance. Using the Competing Values Framework, we study the external/internal focus and flexibility/stability dimensions of organizational culture. Here dynamic IT capability refers to the ability to integrate, build, and reco...

Corporate entrepreneurship has been recognized as an important element in organizational performance. Organizational support in terms of training and trusting individuals within the firm to detect opportunities and in terms of resource availability has been proposed to positively influence a firm’s entrepreneurial activities. Despite the recognition of the organizational support–corporate entre...

Information systems (IS) have become essential for operating firms successfully. How to align business and information technology (IT) executives to increase organizational output has been widely discussed in literature. This research focusses on prerequisites and consequences of a positive IT climate in organizations where the need for deep IT and business knowledge is constantly increasing. W...