Setiap perusahaan menginginkan usahanya sukses dan mampu bertahan lama. Demikian halnya dengan objek penelitian ini yaitu di Industri Kecil Garmen X pesaing yang memproduksi garmen pembuatannya menggunakan mesin otomatis. Bagaimanapun industry kecil menghendaki penjualannya makin meningkat bersaing produk merk lain Aplikasi Quality Function Deployment (QFD) Untuk Meningkatkan Kualitas Produk Ga...

Quality function deployment is an efficient and powerful tool in design, development, and planning of products. The main function of quality function deployment is conversion of VOC to technical characteristics or voice of designer. However, it is not always easy to prioritize and assess technical characteristics during the total mass of information from the different customer attitudes. This a...

‎Data envelopment analysis (DEA) is an objective method for priority determination of decision making units (DMUs) with the same multiple inputs and outputs. DEA is an efficiency estimation technique, but it can be used for solving many problems of management such as rankig of DMUs. Many researchers have found similarity between DEA and MCDM techniques. One of the earliest techniques in MCDM is...

Abstract Vendor Selection Problem (VSP) has been considered in this paper as an integrated method of Fuzzy Analytic Hierarchy Process (FAHP) and Quality Function Deployment (QFD) in the pharmaceutical company. In QFD method, determining the importance of the "weights" for the customer requirements is an essential and crucial issue. FAHP has been used to determine the importance of the "we...

There is a consistent gap between users expectations regarding Information Quality (IQ) and the perceived quality of the information they are using. An explicit approach to IQ is required, meaning that all stakeholders should specify in detail the IQ requirements, design them into the information solutions and track their fulfillment. A Total Quality Management (TQM) based framework for the IQ ...