The Malcolm Baldrige National Quality Award (MBNQA) is well known to assess quality and business processes in a variety of sectors, including government. In this study, we investigate the relationship between aspects of the MBNQA’s leadership triad and knowledge management in an e-government context. Specifically, we survey 1,100 employees of a medium-sized city government in the United States ...

The first edition of this volume, published in 1997, was titled Managing People in Education. The addition of ‘leading’ to the title in the second and third editions illustrates the growing significance of this concept, notably in England, where a National College for School Leadership (our emphasis) was opened in November 2000. The inclusion of both terms in the title of this third edition sig...

Many factors influence leadership, and no one leadership style fits all situations. To gain insights into one's leadership behavior and to develop the skills to change one's style, management researchers suggest application of transactional analysis. HEINZ WEIHRICH Heinz Weihrich, associate professor of management and organizational behavior at Arizona State University, writes frequently on man...

The information systems literatur calls for two major shifts in IS management: from DP leadership to line management leadership and from a task-oriented approach to a processoriented approach. Despite the widespread interest in these matters, few empirical studies have dealt with these issues. This paper reports on two exploratory studies which set out to examine use and management of IS in sel...

In the management of critical care units, leadership and conflict management are vital areas for the successful performance of the unit. In this article a practical approach to define competencies for leadership and principles and practices of conflict management are offered. This article is, by lack of relevant intensive care unit (ICU) literature, not evidence based, but it is the result of p...

leadership studies is a new interdisciplinary field of organization studies that is growing at a steady rate all over the world. leadership studies are seen as a branch of management and organization sciences despite its philosophical roots that can be traced back to plato’s philosophical writings such as laws, politics, or the republic. starting from burns’ seminal book, leadership (1978), and...

THETOPIC OF GENDER DIFFERENCES in leadership style has been of great interest to researchers in the fields of psychology, management, and sociology, especially in recent years, as women have begun to assume more leadership positions. This article presents an overview of the research on gender differences in leadership, examines the impact of sex stereotyping, looks at the organizational effects...

Executive Overview Recent advances in the field of neuroscience can significantly add to our understanding of leadership and its development. Specifically, we are interested in what neuroscience can tell us about inspirational leadership. Based on our findings, we discuss how future research in leadership can be combined with neuroscience, as well as potential neurofeedback interventions for th...

BACKGROUND The foundational public health services model V1.0, developed in response to the Institute of Medicine report For the Public's Health: Investing in a Healthier Future identified important capabilities for leading local health departments (LHDs). The recommended capabilities include the organizational competencies of leadership and governance, which are described as consensus building...